Who Can Buy Vitazan products?

Vitazan Professional line is sold exclusively to naturopaths, chiropractors, registered nurses, MDs, or any licensed health-care practitioner who owns or practices within a clinic. A proof of diploma is always required to open an account.

Can Vitazan Products Be Resold in Retail Outlets and/or the Internet?

Vitazan Professional is strictly a professional line, not to be sold in retail outlets nor on the Internet.

What makes Vitazan Professional a professional product?

Vitazan Professional is a company led by naturopathic doctors and with a team of research clinicians. All of our raw ingredients are tested in an ISO 17025–accredited laboratory, guaranteeing purity, potency, and identity. We provide exceptional educational materials and learning resources to support professionals with evidence-informed and clinically relevant use of natural health supplements. Our formulas and delivery methods are based on the latest research. Our staff is fully equipped to deliver on the needs of professionals in their practice. We are committed to giving back to research and education to further enhance the field of natural medicine.

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How Long Does it Take to Ship the Orders Out?

If you place your order before 2pm (ET), it will be shipped the same day. After 2pm (ET) we cannot guarantee your order will go out the same day, and will ship the next business day.

Does Vitazan Have a Minimum to Place an Order?

There is no minimum required to place an order. Prices are subject to change without prior notice.

Are There Shipping Charges?

As of January 1st, 2024, Vitazan Professional will have a new shipping charge policy. Please consult the Terms for more information. A summary table is below:

Within Canada

< $100$25
$100 to $200$16
$200+Free ground shipping
Air shippingCost calculated by weight

To the USA

< $350 *$20 *
  $350+ *Free ground shipping
Air shippingNot available to the US
* Prices in USD

Do you offer drop-shipping to our patients?

As of January 1st, 2024, we will be offering drop-shipping. Shipping charges will be the same for regular clinic orders (see shipping charges for details).

What is Vitazan’s Return Policy?

Merchandise cannot be returned for credit without written authorization. No returns will be accepted 120 days or more after the initial shipment date.

** Products opened or past expiry date will not be credited **

What if my patient experiences an adverse reaction, or there is a quality issue with the product?

To minimize adverse reactions, verify the product label for Health Canada monograph advisories on adverse reaction, cautions, and contraindications. For any quality issue or reported event, please take note of the lot number and expiration number, and contact customer service. For any hospitalizations, we are required by law to notify Health Canada. Please see Terms for more information.